Privacy Policy

PRIVACY POLICY

Sterling Institute of Professional Digital Studies Ltd

Effective Date: January 2024

1. INTRODUCTION
Sterling Institute of Professional Digital Studies Ltd ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with UK GDPR.

2. DATA CONTROLLER
Sterling Institute of Professional Digital Studies Ltd
41 Hawthorn Road, Manchester, United Kingdom
Email: dpo@sterlinginstitute.edu

3. DATA WE COLLECT
3.1 Personal Information: Name, email, phone, address, date of birth
3.2 Educational Information: Course enrollments, assessment results, certificates
3.3 Payment Information: Transaction records (processed securely via Stripe)
3.4 Technical Data: IP addresses, browser type, access times

4. HOW WE USE YOUR DATA
4.1 To provide educational services and process enrollments
4.2 To communicate about courses, assessments, and certificates
4.3 To improve our services and user experience
4.4 To comply with legal obligations

5. LEGAL BASIS FOR PROCESSING
5.1 Contract: To deliver educational services you have enrolled in
5.2 Legitimate Interest: To improve and market our services
5.3 Legal Obligation: To comply with UK law
5.4 Consent: For marketing communications (where applicable)

6. DATA SHARING
We may share your data with:
- Payment processors (Stripe)
- Learning management system providers
- Regulatory bodies (when required by law)
We do not sell your personal data.

7. DATA RETENTION
We retain your data for the duration of your enrollment plus 7 years for legal and certification verification purposes.

8. YOUR RIGHTS
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data (subject to legal requirements)
- Restrict or object to processing
- Data portability
- Withdraw consent

9. SECURITY
We implement appropriate technical and organizational measures to protect your data.

10. CONTACT
For privacy-related queries: dpo@sterlinginstitute.edu